PRIVACY POLICY

This Privacy Policy explains how Guangzhou Yicheng Building Materials Co., Ltd., the operator of Wolpivo (wolpivo.com), collects, uses, shares, and protects personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

Information We Collect

Visiting Wolpivo, placing an order, contacting customer service, creating an account where one is available, subscribing to communications, or interacting with us in other ways may involve providing information such as your name, email address, telephone number, billing address, shipping address, order and purchase information, account information where applicable, customer service communications, return or refund information, and other information you choose to provide.

Payment information is processed by the payment providers available through checkout, and we do not necessarily receive or store complete payment card information.

Technical and usage information may be collected automatically by us and by service providers when you visit or interact with the Site. This can include IP address, browser and device type, operating system, pages or products viewed, referral source, visit date and time, Site interactions, approximate location derived from technical information, cookie information, and advertising or campaign interaction information where applicable.

How We Use Personal Information

Personal information may be used to process and manage orders; verify payments; arrange fulfillment; provide shipping and tracking information; handle returns, refunds, and eligible claims; respond to inquiries; communicate order information; maintain and improve the Site; understand Site use; analyze traffic and performance; detect fraud or misuse; maintain security and business records; provide marketing communications where permitted; measure advertising or campaign performance where applicable; and comply with legal obligations.

Information may also be used for purposes disclosed at the point of collection, where applicable law permits.

Orders and Payment Information

To process a transaction and arrange fulfillment, information such as your name, email address, telephone number, billing information, shipping address, products ordered, order value, and transaction-related information may be needed.

Payment information is processed by third-party payment providers under their own privacy policies, security practices, and applicable terms.

Cookies and Similar Technologies

Cookies, pixels, tags, scripts, local storage, device identifiers, and similar technologies may be used by Wolpivo and by certain third-party service providers in connection with the Site. Depending on the technologies in use and your settings, these tools may help keep shopping and checkout functions working, remember preferences, maintain Site security, understand website traffic, analyze Site performance, measure interactions with products and pages, understand advertising interactions, measure advertising effectiveness, perform campaign attribution, support analytics, or support advertising where permitted.

Some technologies are necessary for Site functionality; others may serve analytics, advertising, measurement, or other purposes. Consent may be requested before certain non-essential cookies or similar technologies are used, where applicable law requires it. Cookies can often be managed through browser settings and, where available, through privacy or cookie controls presented on the Site, although disabling certain technologies may affect Site functionality.

Advertising, Analytics, and Data Sharing

Third-party advertising, analytics, attribution, measurement, and technology providers may be engaged in connection with Wolpivo and our advertising activities. Depending on the services used and the settings applied, information may be collected, used, or shared with these providers for advertising, measurement, analytics, attribution, fraud prevention, and related purposes.

Information processed by third-party providers may also be governed by their respective privacy policies, terms, and applicable legal requirements.

AppLovin Advertising and Data Processing

Advertising, campaign measurement, attribution, analytics, and related advertising services may involve work with AppLovin. In connection with these services, certain information may be collected, used, or shared with AppLovin for advertising, measurement, analytics, attribution, and related purposes, subject to applicable privacy laws, consent requirements, and privacy choices. Depending on how AppLovin services are implemented and used, and subject to applicable device, browser, consent, and privacy settings, information involved may include certain:

· device information

· browser information

· IP address

· device or advertising identifiers

· cookie or similar technology information

· website interaction information

· advertising interaction information

· campaign and attribution information

· conversion or purchase-related events

· other technical information associated with advertising measurement.

AppLovin may use information it receives in connection with its services according to its own privacy practices, applicable terms, and legal requirements.

For more information about AppLovin’s collection and use of your information visit:
https://legal.applovin.com/privacy

Where required by applicable law, advertising cookies, pixels, scripts, device identifiers, or similar technologies may be used subject to applicable consent requirements and privacy choices.

Other Ways We Share Information

Information may be shared with service providers where reasonably necessary to operate our business and provide services, including payment providers, shipping and fulfillment providers, website and e-commerce providers, customer communication providers, and professional or compliance providers.

Disclosure may also occur where reasonably necessary to comply with law or lawful requests, enforce agreements, investigate suspected fraud or security incidents, protect rights and safety, or complete a business transaction where permitted by law.

Personal information is not disclosed to unrelated third parties solely for their independent marketing purposes, except where applicable law permits and required consent or privacy choices are in place. We do not sell personal information as defined under applicable privacy laws. Where certain advertising technologies may be considered “sharing” for cross-context behavioral advertising under applicable law, you may opt out by contacting us at service@wolpivo.com or by using the cookie and privacy controls described in this Policy.

Shopify and E-Commerce Services

Shopify technology supports our online store. Information about your Site interactions, transactions, devices, and use of store features may be processed by Shopify and related service providers. Information processed independently by Shopify is subject to Shopify’s applicable privacy practices and terms.

Data Retention

Personal information is retained for as long as reasonably necessary for the purposes described in this Policy, which may depend on order and transaction requirements, customer service needs, return and refund records, fraud prevention, security, accounting and tax obligations, legal requirements, and the establishment, exercise, or defense of legal claims.

Where information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

Your Privacy Rights and Choices

Depending on where you live and on applicable law, you may have rights to request access to certain personal information, correction of inaccurate information, deletion of certain information, restriction of or objection to certain processing, withdrawal of consent where processing relies on consent, opt-out from certain marketing communications, or other rights provided by applicable privacy law.

These rights are not absolute and may be subject to legal exceptions, limitations, and verification requirements. Privacy-related requests may be submitted to service@wolpivo.com, and reasonable information may be requested to verify your identity before certain requests are completed. Verified requests will be answered within the time required by applicable law, and generally within 30 days.

Advertising and Cookie Choices

Choices regarding certain advertising, analytics, cookies, or similar technologies may be available depending on your location and applicable law. Cookie settings in your browser may be adjusted, certain tracking technologies restricted, device advertising or privacy settings changed, or previously provided consent withdrawn where applicable. How certain Site features operate may be affected by these choices.

Marketing Communications

Where permitted, and where required consent has been provided, promotional communications about Wolpivo products, offers, or store updates may be sent. The unsubscribe option in the communication, or service@wolpivo.com, can be used to opt out.

Necessary transactional communications about orders, payments, shipping, returns, refunds, customer service, security, or account matters are not prevented by opting out of promotional communications.

International Data Processing

Wolpivo operates online and may work with service providers located in different countries or regions, so personal information may be transferred to, stored in, or processed outside your country or region. Where applicable law requires safeguards for international transfers, reasonable steps are taken to handle such transfers in accordance with applicable requirements.

Data Security

Reasonable administrative, organizational, and technical measures are used with the intention of protecting personal information against unauthorized access, misuse, alteration, disclosure, or loss. No website, electronic transmission, or data storage system can be guaranteed to be completely secure, however, and customers should take reasonable precautions to protect account credentials, devices, and personal information.

Children’s Privacy

Wolpivo is not intended for children under the age of 13, and personal information is not knowingly sought directly from children under 13. If you believe a child has provided personal information to us inappropriately, contact service@wolpivo.com; the matter will be reviewed and appropriate action taken where required. Additional protections may apply under the laws of particular jurisdictions.

Third-Party Websites and Services

Links to third-party websites, payment services, or other independently operated resources may appear on our Site. Third parties maintain their own privacy practices, and we are not responsible for the privacy practices, security, or content of independently operated third-party websites or services. Reviewing their privacy policies before providing information directly to them is encouraged.

Changes to This Privacy Policy

This Policy may be updated to reflect changes to our services, technologies, service providers, business practices, or legal requirements, and the revised version will be published on this page. Periodic review is encouraged.

Contact Us

Questions about this Policy, how personal information is handled, or a privacy-related request may be directed to us.

Customer Service Email: service@wolpivo.com

Phone / SMS: +1 3802084620

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (MT)

We aim to respond to customer service emails within 24–48 hours on business days.

Company Information

Operated by:	Guangzhou Yicheng Building Materials Co., Ltd.
Business License Entity:	Guangzhou Yicheng Building Materials Co., Ltd.
Email:	service@wolpivo.com
Customer Service:	+1 3802084620
Registered Address:	No. 18, Huanglongdai Shengtang Management Area, Shengtang Village, Liangkou Town, Conghua District, Guangzhou, Guangdong, China
Website:	https://wolpivo.com